Refund Policy
At Synderhome, we want you to be satisfied with your purchase. If you are not completely happy, we’re here to help.
Returns
You may request a return within 7 days of receiving your order.
To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- The item must be in its original packaging.
- Proof of purchase or order confirmation is required.
Certain items are non-returnable, including:
- Gift cards
- Downloadable software or digital products
- Personal care items
- Customized or personalized products
- Final sale items
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.
If approved:
- Your refund will be processed to your original payment method.
- Refunds may take 14-30 business days to appear depending on your bank or payment provider.
Shipping costs are non-refundable unless the return is due to:
- A damaged item
- Incorrect item received
- Defective product
Exchanges
We only replace items if they are defective, damaged, or incorrect. To request an exchange, contact us at:
Email: synderhome88@gmail.com
Return Shipping
Customers are responsible for return shipping costs unless the return is caused by our error.
We recommend using a trackable shipping service for valuable items.
Order Cancellations
Orders may be canceled within 24 hours of purchase if they have not yet been shipped.